lunes, 20 de agosto de 2018

Purchasing Habits in JANSAN


An Examination Of The End Users' Purchasing Habits



BY Dan Weltin, Editor-In-Chief

Sanitary Maintenance, Contracting Profits, and Facility Cleaning Decisions magazines

POSTED ON: 8/20/2018

 

 

When it comes to product purchasing, end users have a plethora of options. New innovations flood the marketplace each year, potentially making traditional methods of cleaning obsolete. In addition, big-box stores, e-tailers and even manufacturers all compete with distributors for building service contractor and in-house cleaning manager business. 

To help shed light on the 2018 purchasing landscape, Sanitary Maintenance tapped into research conducted by its sister publications: Facility Cleaning Decisions’ “Annual Reader Survey,” as well as the “2018 Report On The Building Service Contractor Market” from Contracting Profits and BSCAI

From this data, jan/san distributors still remain the biggest source of products for both building service contractors and in-house cleaning managers — and by a wide margin. 

Despite the threat of e-tailers like Amazon Business, end users don’t want to purchase their products online. BSCs only buy 5 percent of their products from an e-tailer, and a quarter of BSCs don’t buy any of their products online, even from their distributors. In-house cleaning managers are more likely to use e-commerce than their BSC peers, but this ordering method is still less common than an in-person, phone or email order.

The number of in-house departments increasing their spending on products and equipment rose over 2017. When it comes to choosing which products to buy and where to purchase them from, low prices still remain less of a priority for in-house managers. Product performance, durability and quality is once again the most important reason. Time and labor savings, ease of use, manufacturer dependability, and distributor support are also more important than a cheap price. 

Not surprisingly, frequently used products such as can liners, brooms, mops and chemicals remain some of the most purchased products. 

However, nearly 20 percent of BSCs are purchasing engineered water products, which is up from 13 percent in 2017. Despite the fact that more contractors are embracing this technology, the amount of cleaners purchased remains relatively unchanged. 

Battery equipment is also becoming more common, evidenced by the fact that half of building service contractors and in-house cleaning departments are purchasing equipment batteries. And with more battery-powered backpack vacuums entering the market, corded equipment could eventually be phased out all together


What percentage of products (based on sales) do you purchase online from a distributor?

What percentage of your products are green?

Where do you purchase your products and equipment?

What services do you receive from your distributor?

With respect to your department, do you expect the following to increase, decrease or stay the same in 2018 (or does not apply)?

What is important to you when purchasing products/equipment?

Which products have you/will you purchase in the next 12 months?



Which of the following products have you bought or will buy in 2018?

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GREEN CHEMICALS

The Green Seal certification is granted by the organization with that name and has a great number of members contributing with the requirements to pass a raw material or a chemical product as "green". Generally for a material to be green, has to comply with a series of characteristics like: near neutral pH, low volatility, non combustible, non toxic to aquatic life, be biodegradable as measured by oxygen demand in accordance with the OECD definition.
Also the materials have to meet with toxicity and health requirements regarding inhalation, dermal and eye contact. There is also a specific list of materials that are prohibited or restricted from formulations, like ozone-depleting compounds and alkylphenol ethoxylates amongst others. Please go to http://www.greenseal.com/ for complete information on their requirements.
For information on current issues regarding green chemicals, see the blog from the Journalist Doris De Guzman, in the ICIS at: http://www.icis.com/blogs/green-chemicals/.
Certification is an important — and confusing — aspect of green cleaning. Third-party certification is available for products that meet standards set by Green Seal, EcoLogo, Energy Star, the Carpet & Rug Institute and others.
Manufacturers can also hire independent labs to determine whether a product is environmentally preferable and then place the manufacturer’s own eco-logo on the product; this is called self-certification. Finally, some manufacturers label a product with words like “sustainable,” “green,” or “earth friendly” without any third-party verification.
“The fact that there is not a single authoritative standard to go by adds to the confusion,” says Steven L. Mack M.Ed., director of buildings and grounds service for Ohio University, Athens, Ohio.
In www.happi.com of June 2008 edition, there is a report of Natural formulating markets that also emphasises the fact that registration of "green formulas" is very confused at present, due to lack of direction and unification of criteria and that some governmental instittion (in my opinion the EPA) should take part in this very important issue.